These videos by Anvil Media were always part of Komatsu Australia's plan for its portal, but COVID-19 elevates the importance of self-service platforms. Can video help your customers help themselves?
Can video help your customers help themselves? Great to see Komatsu Australia roll out these help videos for customers on its parts ordering portal.
It's been a pleasure working with Hoang Nguyen and Belinda Zaidan on this project.
View them here: https://my.komatsu.com.au/video-tutorials